bij99 Terms and Conditions

bij99 (referred to as "Platform", "we" or "bij99") is a provider of online betting and casino services. These terms and conditions ("Terms") apply to every individual ("User" or "you") who uses the bij99 website and its related services.

By completing registration on this platform, or by using any of its services, you acknowledge that you have read, understood and agreed to comply with these Terms in full. If you do not agree with any part of these Terms, please do not use bij99's services.

These Terms operate together with bij99's Privacy Policy and Responsible Gaming Policy. Together, these documents form the complete agreement between bij99 and the user. In the event of any dispute, these Terms shall be considered final.

To use bij99's services, the following eligibility requirements must be met:

• You must be at least 21 years of age. This platform is operated for users aged 21 and above only.
• You must register entirely of your own free will, without any deception or pressure.
• You must use your own name and your own bank account or mobile financial service (such as bKash, Nagad, Rocket).
• Only one account per device or household is permitted on bij99.
• Anyone whose bij99 account was previously closed or banned is prohibited from opening a new account.

bij99 may at any time request documents needed to verify your age or confirm your identity. Failure to provide the required documents may result in account suspension.

When creating an account on bij99, you must provide accurate and complete information. Providing incorrect or false information may result in immediate account closure and forfeiture of any associated balance.

• Each person may hold only one account. Creating multiple accounts is strictly prohibited.
• Keeping your account password confidential is your own responsibility. Do not share your password with anyone.
• Any unauthorized access to your account must be reported to the bij99 support team immediately.
• If you need to update the information registered on your account, please contact bij99 via live chat support.
• bij99 uses SSL encryption to ensure the security of every account.

If any suspicious activity is detected on an account, bij99 may temporarily suspend that account for verification without prior notice.

The following rules must be strictly followed for all transactions on bij99:

• Minimum Deposit: The minimum deposit amount for each method is ৳500.
• Minimum Withdrawal: The minimum amount for each withdrawal is ৳1,000.
• Withdrawal Time: Approved withdrawals are generally processed within 1 hour.
• Accepted Methods: bKash, Nagad, Rocket and bank transfer.

Deposits and withdrawals may only be made through a payment account registered in the user's own name. Transactions through third parties are strictly prohibited and will be cancelled if detected.

bij99 may request identity verification before processing a withdrawal. If verification is not completed, the withdrawal may be delayed. bij99 reserves the right to suspend any transaction on suspicion of money laundering or any other illegal activity.

To receive promotional bonuses from bij99, the following conditions must be met:

• Welcome Bonus: 150% bonus on your first deposit, up to ৳15,000. The wagering requirement on the bonus is 15 times (15x).
• A bonus will be granted only once per account. Any attempt to claim bonuses through multiple accounts will result in closure of both accounts.
• The bonus amount must meet the specified wagering requirement in full before it can be withdrawn.
• bij99 reserves the right to change the terms of any bonus offer or cancel any offer at any time.
• bij99 reserves the right to reclaim any bonus credited by mistake due to a technical error.
• If bonus abuse or fraudulent activity is detected, all bonuses will be forfeited.

Each promotional offer may have its own terms and conditions, which will be stated alongside the relevant offer. Those terms are also considered part of these main Terms.

The following policies must be followed when playing on the bij99 platform:

• All bets are considered final and cannot be changed once confirmed.
• If a game is interrupted due to a technical issue, bij99 will attempt to restore the game from the last saved state.
• bij99's server data shall be considered final in determining game results.
• bij99 reserves the right to void any winnings arising from a technical error in a game.
• In live casino games, the dealer's decisions and the game provider's rules apply.
• In cricket and other sports betting, the outcome of a bet when a match is cancelled or abandoned will be determined in accordance with bij99's set policy.

bij99 ensures fair play across all games and follows a zero-tolerance policy against any manipulation or fraud.

The following activities are strictly prohibited on the bij99 platform:

• Participating in money laundering or suspicious financial activity.
• Creating multiple accounts to take advantage of bonuses or promotions.
• Using automated software, bots or scripts to play games.
• Accessing another person's account or managing a third party's account.
• Exploiting any technical vulnerability with the aim of influencing game results.
• Using abusive or aggressive behaviour toward bij99 staff.
• Fraudulent payment claims or chargebacks.
• Colluding with other users or match fixing.

If any of the above activities are detected, bij99 will close the account immediately, forfeit all balances and reserves the right to take legal action if necessary.

bij99 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• If any provision of these Terms is violated.
• If identity verification or the KYC process is not completed.
• If there has been no activity on the account for an extended period (inactive account).
• If a security check is required.
• By court order or government directive.

Users may also request closure of their own account at any time via live chat. If proper verification is completed before closure, any remaining valid balance may be withdrawn.

bij99 treats the protection of users' personal information as its highest priority. Full details on how data is collected, stored and used can be found in our Privacy Policy.

• bij99 does not sell users' personal information to third parties.
• All data is kept secure through SSL encryption.
• bij99 collects only the information necessary for operating and improving its services.
• Information may be provided to government authorities where required by legal obligation.

By using the bij99 platform, you agree to comply with our Privacy Policy.

bij99 takes responsible gaming seriously. We believe gaming should be for entertainment, not to create financial problems.

• Users may set deposit limits, betting limits or a self-exclusion period on their own account.
• If signs of gaming addiction appear, please request a temporary suspension of your account.
• Only spend what you can afford — do not place more bets to try to recover losses.
• If you or someone close to you has a gaming problem, please speak with family or a medical professional.

To learn more about responsible gaming, visit our Responsible Gaming page.

bij99 is not responsible for the following:

• Losses caused by a user's internet disconnection or technical issues on their end.
• Delays or problems with transactions caused by third-party payment service providers.
• Errors arising from issues with a game provider's servers.
• Cases where a user discloses their own password or login details to a third party.
• Any circumstances beyond bij99's control (force majeure events, such as natural disasters or government directives).

bij99 is committed to providing a fair and reasonable resolution in every situation. For any dispute or complaint, please contact us via 24/7 live chat or email.

bij99 reserves the right to change, amend or update these Terms at any time. Updated terms will take effect as soon as they are published on this page.

For significant changes, bij99 will endeavour to notify users via their accounts. However, it is the user's own responsibility to read and stay up to date with the Terms regularly.

Continued use of the bij99 platform after any change to the Terms will be taken as your acceptance of the new Terms. If you do not agree with the updated Terms, please stop using the platform and request account closure via live chat.

The latest version of these Terms is effective from January 1, 2026.