bij99 Privacy Policy
Your personal information is completely safe with us — bij99 protects your privacy using SSL encryption and strict data protection practices.
This privacy policy applies to all users of the bij99 platform. By reading this policy, you will learn what types of information we collect, how we use it, and how we keep your privacy protected. By using bij99's services, you agree to this policy.
Introduction and Scope
bij99 ("we", "us", or "platform") provides a reliable online entertainment and betting service for users in Bangladesh. We treat the privacy of our users ("you", "your") with the utmost seriousness. This privacy policy applies to the bij99.cam website and all services associated with it.
By creating an account on our platform, logging in, playing games, placing bets, or using any other service, you agree to the terms of this privacy policy. This policy may be updated from time to time, and any changes will be published on this page.
What Information We Collect
bij99 collects certain necessary information to operate and improve its services effectively. Below is a detailed description of the types of information we collect.
Personal Identity Information
The following information is collected from you at the time of account registration:
- Full name and date of birth
- Email address
- National ID card or passport number (for age verification)
- Bank account or mobile banking details (bKash, Nagad, Rocket)
- Residential address
Activity and Usage Information
The following information is collected automatically when you use our platform:
- Login and logout times and IP address
- Gaming and betting history
- Deposit and withdrawal transaction details
- Browser type and device information
- Cookie and session data
Communication Information
Information collected when you contact us:
- Live chat conversation records
- Email message content
- Complaint and feedback details
- Support ticket information
Technical Information
Our system automatically stores the following technical information:
- Internet Protocol (IP) address
- Operating system and browser version
- Time zone and location data (general)
- Page views and session duration
- Referral URL information
How We Use Your Information
bij99 uses collected information only for specific and lawful purposes. We never sell your personal information to third parties without your consent.
2.1 Service Delivery and Operation
Your information is used to:
- Create and manage your account
- Process financial transactions
- Ensure bonuses and promotions are delivered
- Manage VIP benefits
- Provide 24/7 live chat support
2.2 Security and Protection
Information used to ensure security:
- Prevent fraud and money laundering
- Block unauthorized access to accounts
- Verify age (21+)
- Monitor suspicious activity
- Protect fair play and gaming integrity
2.3 Service Improvement
Data analysis to improve the platform:
- Improving user experience
- Planning new games and features
- Resolving technical issues
- Monitoring service quality
2.4 Communication and Notifications
For necessary communication:
- Sending transaction confirmation messages
- Notifying about important policy changes
- Account security alerts
- Promotional messages subject to your consent
Cookie and Tracking Technology
The bij99 website uses cookies and similar technologies that improve your browsing experience and help us maintain service quality.
Essential Cookies
These cookies are essential for the core functions of the platform. They keep your login session active, store security tokens, and hold essential data related to your gaming session. These cookies cannot be disabled, as the site does not function properly without them.
Functional Cookies
These cookies remember your preferences and settings — such as language selection, display preferences, and personalization options for your account. They make each of your visits easier and faster.
Analytics Cookies
These cookies help us understand how users are using the platform. The data collected is completely anonymous and is used only for service improvement. You can disable these cookies from your browser settings.
Information Sharing with Third Parties
bij99 never sells or rents your personal information. However, limited information may be shared in the specific circumstances below:
Payment Processors
To complete bKash, Nagad, Rocket, and bank transfer transactions, only the necessary financial information is shared with the relevant payment service provider.
Legal Obligations
Information may be provided in response to a court order, government directive, or a lawful request from a law enforcement agency.
Technology Partners
Game software providers (PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming) use only the limited data necessary for operating games — no personal identity information.
Important: For any information shared with third parties, bij99 ensures that the receiving party also upholds appropriate privacy and security standards. We do not sell or transfer your information to any marketing company.
Data Protection Measures
bij99 applies industry-standard technical and administrative security measures to protect your information. Our security infrastructure operates on the following levels:
SSL Encryption
All data transmissions are protected by 256-bit SSL encryption.
Firewall Protection
An advanced firewall system prevents unauthorized access and cyberattacks.
Round-the-Clock Monitoring
Our security team monitors the system 24/7 to detect suspicious activity.
Access Control
Only authorized staff have limited access to necessary personal information.
Data Retention Period
bij99 retains your information only for as long as necessary. The data retention rules are described below:
Active Accounts
As long as your bij99 account remains active, your registration information, transaction history, and gaming records will be retained. This information is essential for service delivery and maintaining financial records.
Closed Accounts
After a request to close an account, bij99 may retain necessary financial and transaction records for a specified period to meet legal obligations. At the end of this period, the information is securely deleted or anonymized.
Backup Data
Information may be retained in security backup systems for a limited period. Deleting data from backups is a technical process that is completed within a specified timeframe.
Your Rights and Controls
As a bij99 user, you have the following rights over your own information. To exercise these rights, please contact our support team.
Right to Access Information
You can find out at any time what information bij99 holds about you. Upon request to our support team, we will provide you with a summary of the information collected.
Right to Correct Information
If any of your stored information is incorrect, you can request that it be corrected. This can be done through account settings or via the support team.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted; however, some information may need to be retained due to legal or regulatory obligations.
Right to Restrict Processing
You may restrict the use of your information for specific purposes or opt out of marketing communications. Please notify our support team by email for such requests.
Protection of Minors' Information
bij99 is intended only for individuals aged 21 and above. We do not knowingly collect any information from those under 21, and we do not provide services to anyone below this age.
Age Verification Process
During account registration, bij99 uses national ID card or passport information to verify age. If a user registers with false information and it is later proven that they are under 21:
- The account in question will be closed immediately
- All collected information will be securely deleted
- Any financial transactions may be reversed
If parents believe their child has created an account on bij99, please contact [email protected]. We will resolve the matter promptly.
Policy Changes and Updates
bij99 reviews this privacy policy from time to time and updates it as needed. If any significant changes are made to the policy, we will notify you in the following ways:
Notification Methods
- A notification will be shown when you sign in to the platform
- A message will be sent to your registered email address
- The "Last Updated" date at the top of this page will be changed
Consent After Changes
If you continue using bij99 services after the updated privacy policy is published, it will be assumed that you have agreed to the new policy. If you do not agree to the new policy, please request that your account be closed.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this privacy policy, please contact the bij99 support team. We provide full support in Bengali.
Live Chat Support
Use our 24/7 live chat service for any privacy-related questions. Our Bengali-speaking support team will resolve your issue promptly.
Email Contact
For formal privacy-related requests, write to us at our email:
We will respond as soon as possible after receiving your request.
This privacy policy is consistent with the Terms and Conditions and Responsible Gaming policy. It is recommended to read all these documents to fully understand the legal framework of bij99.