21+ | Safe Gaming

bij99 Responsible Gaming — Your Safety is Our Priority

bij99 believes gaming is for enjoyment — not for stress or harm. Our tools and guidelines are here to help you have a healthy and informed gaming experience.

Our Commitment

As a trusted online gaming platform in Bangladesh, bij99 does not just provide entertainment — we want to ensure that every one of our members is playing in a healthy state of mind. Responsible gaming is not just a policy; it is the core foundation of our platform.

Gaming is a form of entertainment, and to ensure it never becomes a source of financial pressure or mental distress, we have put in place a number of effective protection measures. If you feel that gaming is having a negative impact on your life, please read the information below and take the right steps today.

Only people aged 21 or older may open an account and play on bij99. Access of any kind by minors is strictly prohibited.

Key Protection Features

bij99 has provided a set of effective tools to help you stay in control of your gaming.

Set Deposit Limits

You can set a maximum amount you deposit per day, per week, or per month. The minimum deposit on bij99 is ৳500. Play within your budget and avoid overspending.

Self-Exclusion

If you want to take a complete break for a period of time, use the self-exclusion option. You can keep your account closed for a set period — from 30 days up to permanently.

Time-Out Break

Set a daily session time limit. You can decide how long you play each day. Once the set time is up, the system will automatically prompt you to take a break.

Activity History Review

By logging in to your account, you can view your spending history and the details of your deposits and withdrawals at any time. Transparency is the first step toward safe gaming.

24/7 Live Chat Support

If you have any concerns about gaming, contact our Bengali-language live chat support team. We are always here for you — whether it is 2 in the morning or the middle of the afternoon.

Account Verification and Age Confirmation

bij99 verifies the age of every new account. No one under the age of 21 may create or use an account. This is part of our strict policy.

Warning Signs of Problematic Gaming

Gaming should never harm other areas of your life. If you notice the signs below, it is important to be cautious. Ask yourself — do any of these apply to you?

Are you spending more money than your budget allows?

Are you playing repeatedly to try to recover losses?

Are you gaming instead of spending time with family or work?

Have you tried to stop gaming but been unable to?

Are you lying to loved ones to hide your gaming?

Are you turning to gaming to cope with anxiety or depression?

Important

If one or more of the above situations apply to your life, please contact our live chat or activate self-exclusion. Speak with a family member or a doctor.

How to Set Limits

You can easily activate various protection tools from your account settings.

Log In to Your Account

Open the "Responsible Gaming" Menu

On the settings page, find the "Responsible Gaming" option and enter it.

Set Limits According to Your Preference

Choose any option you need — deposit limit, session time, or time-out — and save your settings.

Activate Self-Exclusion (If Needed)

If you feel you need a longer break, choose self-exclusion. Once activated, the account cannot be reopened before the set period ends.

Contact Us for Support

For any questions or issues, contact our 24/7 live chat or email us at [email protected].

Protection Tools and Limit Details

Tool Name	Description	How It Works
Deposit Limit	Set a maximum daily, weekly, or monthly deposit amount.	If the limit is reached, the deposit process will be stopped automatically.
Time-Out	A temporary break from 1 day up to 6 weeks.	You will not be able to log in during this time, but your balance will remain safe.
Self-Exclusion	Account closed for 30 days or permanently.	A request to reopen the account cannot be made before the period ends.
Session Time Limit	A limit on how many hours you can play in a single session.	When the time is up, the system will automatically end the session.
Transaction History	Full details of all deposits, withdrawals, and bets.	Viewable at any time by logging in to your account.
Age Verification	Age is confirmed at the time of registration.	Creating or using an account by anyone under 21 is prohibited.

Practical Tips for Healthy Gaming

bij99 wants you to always play and enjoy. A few simple habits can keep your gaming experience healthy and safe.

Play for Entertainment

Do not treat gaming as a source of income. It is a form of entertainment — enjoy it only as such.

Set Your Budget First

Decide how much you will spend each session before you start. When that budget runs out, stop — do not try to chase your losses.

Take Regular Breaks

Do not game for long stretches at a time. Take at least a 10–15 minute break every hour. It is good for both your body and your mind.

Do Not Play Under the Influence

Your ability to make decisions is reduced when under the influence of alcohol or substances. A clear head gives you the best experience.

Let Your Family Know

Let a family member or trusted friend know that you are gaming. This will help you stay within the right limits.

Do Not Game with Borrowed Money

Never game with borrowed money or by drawing on your savings. Only use money whose loss would not affect your life.

Protection of Minors

bij99 places the highest importance on protecting minors. This platform is for people aged 21 or older only. If there are children or teenagers in your home, you should take the following steps:

Use a strong password

Keep your bij99 account password in a way that children cannot guess. Do not share your password with anyone.

Use Device Locks

Keep a screen lock on your mobile or computer. Do not leave your account open in front of children and do not leave your device in a logged-in state.

Talk with Your Family

Have an open discussion with family members about online gaming. Explain the matter clearly to minors.

Responsible Gaming FAQs

Log in to your bij99 account and go to the "Responsible Gaming" section under "Account Settings". There you will find options to set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Increasing a limit may take some time to apply, but reducing a limit applies instantly.

Self-exclusion can be activated for a specific period (such as 30 days, 90 days, 1 year) or permanently. It cannot be cancelled or changed before the period ends. This is intentionally designed so that you can take a proper break. Once the period ends, you will need to contact the support team to reactivate your account.

First, speak with them directly and with empathy. People struggling with gaming problems often feel alone, so offer your support. Let them know about bij99's self-exclusion and limit-setting options. If needed, encourage them to seek advice from a psychologist or doctor.

The minimum deposit amount on bij99 is ৳500. This limit applies to all payment methods — bKash, Nagad, Rocket, and bank transfer. As part of responsible gaming, we advise you to only deposit an amount whose loss would not affect your daily life.

Contact bij99's 24/7 Bengali-language live chat support. Our team will help you activate self-exclusion or other protection tools. You can also reach us by email at [email protected]. We also recommend speaking with a trusted family member or a doctor.

bij99 follows an age verification process at registration. Valid identification may be requested in suspicious cases. If a user creates an account using false information and is later found out, their account will be permanently closed and the balance may be withheld.

Play Safely, Enjoy with Confidence

Responsible gaming at bij99 is not just a policy — it is our culture. Enjoy the games, use our support, or check the FAQ for help.

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